Wednesday, September 08, 2010
   
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Why Emailworks

Emailworks offers a SaaS (Software as a Service), which is an application hosted on a remote server and accessed through the Internet. Advantages for the Consumer are:
 

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  • Saves money
  • Zero Maintenance
  • Reliable / Secure
  • Fast Deployment
  • Global Availability

 

What advantages do SaaS solutions offer over traditional approaches?

 

  • No client/server software installation or maintenance. That’s right, no more 800-page planning and implementation guides.
  • Shorter deployment time
    Potentially minutes as opposed to a phased implementation that could take months (see item #1)
  • Global availability
    Sure the technology exists to make on-premise software available outside of the premises, but we’re talking about functionality that is available from anywhere on the internet natively.
  • Service Level Agreement (SLA) adherence
    Reported bugs can be fixed minus any rollout overhead. Sure the provider actually has to fix the issue, but assuming they’ve deployed a moderately efficient SaaS application the rollout of a patch or fix should happen in the blink of an eye.
  • Constant, Smaller, Upgrades
    When you use a SaaS application, it is in the best interest of the provider to keep you happy and they can do so by constantly improving the application experience. With SaaS this can come in the form of consistent miniscule changes that add up over time instead of monster patch and upgrades that cost you time and money to implement.
  • Ease Your Internal IT Pains
    This is a big one. Most of the last several points here highlight that SaaS offloads a great deal of IT pains incurred by software consumers in the traditional client/server model. This leaves IT personnel to focus on improving the day-to-day technical operations of your company instead of being called upon to troubleshoot 3rd party software or maintain aging infrastructure. Which leads to…
  • Redistribute IT Budget
    By outsourcing software functionality to a provider, the enterprise realizes a cost savings in infrastructure requirements and IT personnel knowledge requirements. This allows the enterprise to focus on core competencies. It also means that the cost savings from using SaaS applications can be flat out saved, or reallocated to boost productivity through other services.